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| Cruises: Winding through the waterways |
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 River cruising as a vaction option has been around for years; the problem is, you might not know much about it. Besides the fact that the great river cruises operate across the pond in Europe, there is a dearth of advertising and marketing of river cruise products here in the States. Commercials touting the big guns such as Carnival, Royal Caribbean and Norwegian Cruise Line are in heavy rotation, but nary a word is peeped about the Vikings, Uniworlds, Amadeus' and Avalons of the world.
Travel agents are at the forefront of changing that. Just as travel agencies market their services primarily through word-of-mouth advertising, the river cruise lines are benefiting from the same grassroots method. Most agents will agree that their clients' satisfaction rate of a European river cruise is high. "They rave over it," says Neelie Kruse, owner of Cary Travel Express in Cary, IL, near Chicago.
Gauging travel agent response, it's becoming exceedingly clear why river cruising is receiving such high marks: size of ships and the passing scenery. "Past mainstream clients find the smaller passenger capacity intriguing and the overall experience more relaxed and intimate," says Lew Boehnke, a travel consultant with The Travel Center in Des Moines, IA.
River cruise vessels usually carry only between 100 and 200 passengers, which is a far cry from the more mainstream cruise ships that haul upwards of 3,000 passengers. This is not to disparage the bigger ocean-going ships; it merely shows the vast difference in lifestyle. Plainly put, "It's a different type of experience," notes Harriet Soltoff, of Destinations Travel in Philadelphia. This partly is because riverboats, unlike big-ship cruising, can ease right into a city's port without much hoopla. There is no waiting to disembark the ship, and, on top of that, when you step off the boat you are right smack in the city action.
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Posted by Bino on Thursday, January 03, 2008 @ 14:18:06 EET (134 reads)(Read More... | 6880 bytes more | comments? | Score: 0) |
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| Cruises: Cruise port of Costa Maya out of commission |
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 Costa Maya, the small touristy region between Cancún and Belize, it appears, did not escape the ire of Hurricane Dean. News has surfaced that Costa Maya's cruise port was badly damaged by the storm. Cesar Lizarraga, Costa Maya's director of sales and marketing, says that about 50 percent of the port's infrastructure, including the cruise ship pier, was impacted. Further, Lizarraga says, early estimates indicate that the port could be out of service for six to eight months, with clean-up costs reaching into the millions.
Costa Maya has become one of the most visited ports in the western Caribbean, and a disaster, such as the one encountered by Hurricane Dean, is hard for both Costa Maya and the cruise lines to swallow. |
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Posted by bino on Wednesday, September 19, 2007 @ 09:08:41 EEST (204 reads)(Read More... | 1249 bytes more | comments? | Score: 0) |
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| Cruises: Hot and upcoming cruise destinations. |
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The cruise lines and its patrons are always on the lookout for new and exciting ports of call. Along with indoctrinating first-timers, finding new entry points is valuable toward sustaining the industry and keeping it fresh. While favorite ports of call remain, some new, as of yet fully tapped ports are coming to the forefront and giving the cruise lines more options in fashioning their itineraries. For cruisers, experiencing new destinations gives them the impulse to keep coming back for more—music to the cruise lines' ears.
Travel Agent spoke with cruise lines and travel agents alike to gauge where the new hot destinations are and why they are gaining such traction. No doubt, you will have heard of many of the ports (not even the cruise lines can create new cities—though they can create their own islands), but you may not have known why they are exploding on the scene. Here is what we found, so you can be prepared when your clients walk through the door and ask, "Where's the go-to destination?"
St. Petersburg, Russia and the Baltics
To some, St. Petersburg in Russia conjures images of a cold, communist holdover, where the sun doesn't shine and winters are relentless. While they are right about the winter (temperatures are frosty), the summer months are quite pleasant. And it doesn't take a historian to know that Russia isn't the Soviet Union. When former Soviet Union leader Mikhail Gorbachev proclaimed "Glasnost," perhaps it was an invitation for the cruise lines.
They bit. Today, St. Petersburg is one of the hottest European destinations, and figures into most Baltic itineraries. The city is famous for its architectural design that comes alive in landmarks such as the Kazan Cathedral and the Summer Palaces. The city also has a Venetian quality, with its contiguous canals that run under a total of 342 bridges.
The city pops with excitement and travel agents are seeing demand rise. "From my point of view, St. Petersburg is the leading port in Europe," says Yuval Nissan, manager of Prestige Travel & Cruises in Las Vegas, adding that cities such as Copenhagen and Amsterdam are benefiting from St. Petersburg's popularity, because many cruises that call in Russia originate or end in those cities.
In fact, some travel agents are saying that Baltic cruises are overtaking the Mediterranean in terms of following. "Baltic cruises are hotter than the Mediterranean," says Ralph Cooper, vice president and general manager of Bon Voyage Travel in Tucson, point blank. For him it's a fact: "Our daily bookings look that way."
Not sold? The cruise lines are in the same boat. "It's one of our most popular itineraries," says Joni Rein, Costa Cruises' vice president of sales development for North America. "It's the most North American friendly."
Carnival Cruise Lines (www.carnival.com/) will be doing its first Northern Europe itineraries with the debut of Carnival Splendor, set to begin operations in July 2008. It's already selling out. "Advance bookings are great," says Terry Thornton, Carnival's vice president marketing planning. "For 2008 and beyond."
Weak Dollar Spurs New Destinations
The almighty dollar losing its mighty title might be one culprit behind the emergence of new cruise destinations. For many Americans, doing a land-based vacation in Europe (or almost anywhere overseas) is becoming price prohibitive. Jeanne Wyndrum, director of operations of Port Everglades, FL-based Cruise.com/, has tried it. "I tried to put a land package together and it was difficult," she says. So instead of doing South America by foot, she went by sea. Adds Bon Voyage's Cooper, "People are using cruises as a means of exploring."
This doesn't mean that it's purely economic. Take, for example, traveling to any of the now Cold War relics. Twenty-five years ago these were places Americans did not travel to—yet curiosity is ingrained in most Americans DNA, so exploring new places, whether it is the Baltic states or parts of Asia, becomes a quest.
"Many people like to visit places that, not long ago, were inaccessible to westerners," says Jerry Vaughn, president and CEO of World Voyager, Inc., which operates two offices near Seattle. |
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Posted by bino on Sunday, September 09, 2007 @ 12:26:56 EEST (284 reads)(Read More... | 13290 bytes more | comments? | Score: 0) |
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| Cruises: River cruising floods european waterways |
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 Look no further than Europe to find cruising's current nerve center. A weak dollar mixed with a been-there, done-that feeling toward the Caribbean has turned the Old World into the new frontier for cruise enthusiasts. This is a golden opportunity for travel agents, particularly because of the variety of options at their disposal. Yes, there are the big players (Carnival and Royal Caribbean come to mind), but, of course, they can't give you Vienna or Budapest—they're a bit too voluminous to ply the Danube, the Seine or the Rhine. That's where riverboats step in. Riverboats not only fill a niche, they also are gathering looks because they offer an altogether different experience than what cruise ships offer.
Until May, the Cruise Lines International Association (CLIA), which represents 24 member lines and dedicates itself to the growth of the cruise industry, had not one river cruise company on its roster. Skip forward to July: CLIA now represents two: Uniworld Grand River Cruises and Majestic America Line. |
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Posted by bino on Thursday, September 06, 2007 @ 20:58:48 EEST (239 reads)(Read More... | 2998 bytes more | comments? | Score: 0) |
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